All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Operational
90 days ago
99.93 % uptime
Today
Tower Client Portal ? Operational
90 days ago
100.0 % uptime
Today
One-Off Orders ? Operational
90 days ago
99.87 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Insights API ? Operational
90 days ago
100.0 % uptime
Today
Processing Engine Operational
90 days ago
99.93 % uptime
Today
Imagery Services ? Operational
90 days ago
99.92 % uptime
Today
ML Engine ? Operational
90 days ago
100.0 % uptime
Today
Batch Ordering ? Operational
90 days ago
99.87 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
Databases ? Operational
90 days ago
100.0 % uptime
Today
Caches ? Operational
90 days ago
100.0 % uptime
Today
Message Bus ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
AWS rds-us-west-1 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
AWS s3-us-east-2 Operational
Auth0 Authentication API Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
DNSimple Name Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 9, 2023

No incidents reported today.

Feb 8, 2023
Bulk Order Processing Unavailable
Resolved - This incident has been resolved.
Feb 8, 19:43 UTC
Investigating - We are currently investigating this issue.
Feb 8, 17:04 UTC
Issue Exporting PDF
Resolved - This incident has been resolved. The queue has caught up for PDF exports.
Feb 8, 18:43 UTC
Identified - “We have identified and resolved the issue. Messages in queue are being processed now and should be caught up within a half hour from now.”
Feb 8, 16:30 UTC
Investigating - We are currently investigating an issue with PDFs being exported.
Feb 8, 15:45 UTC
Feb 7, 2023

No incidents reported.

Feb 6, 2023
Order processing issue
Resolved - This incident has been resolved.
Feb 6, 18:59 UTC
Update - We are continuing to monitor for any further issues.
Feb 6, 16:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 16:43 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 6, 16:21 UTC
Investigating - We are currently investigating this issue.
Feb 6, 16:05 UTC
Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Feb 3, 01:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 00:45 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Feb 3, 00:44 UTC
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Feb 3, 00:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:41 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Feb 2, 23:40 UTC
Feb 2, 2023
Feb 1, 2023

No incidents reported.

Jan 31, 2023
Order Processing Issue
Resolved - This incident has been resolved.
Jan 31, 02:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 02:01 UTC
Investigating - We are currently investigating this issue.
Jan 31, 01:36 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

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