All Systems Operational
Web
Operational
Tower Client Portal
Operational
Tower is the main portal where clients access their records.
One-Off Orders
Operational
Single orders placed via the Tower UI.
API
Operational
Insights API
Operational
The Betterview API (api.betterview.net).
Processing Engine
Operational
Imagery Services
Operational
Betterview uses different services from which to pull imagery. If one of those providers goes down or, is degraded, it can affect the speed at which Betterview is able to process requests.
ML Engine
Operational
Once imagery is pulled from providers, Betterview applies its machine learning engine to the imagery to determine scores. If those services are down or degraded, this will slow or prevent the processing of requests.
Batch Ordering
Operational
Processing for batch profile orders (from both the client portal and API).
Backend
Operational
Databases
Operational
Betterview databases.
Caches
Operational
Betterview caches.
Message Bus
Operational
Message bus for inter-process communication.
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
AWS rds-us-west-1
Operational
AWS s3-us-west-1
Operational
AWS s3-us-west-2
Operational
AWS s3-us-east-2
Operational
Auth0 Authentication API
Operational
SendGrid SMTP
Operational
SendGrid API v2
Operational
DNSimple Name Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.