All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Operational
90 days ago
99.95 % uptime
Today
Tower Client Portal ? Operational
90 days ago
99.93 % uptime
Today
One-Off Orders ? Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Insights API ? Operational
90 days ago
99.97 % uptime
Today
Processing Engine Operational
90 days ago
99.97 % uptime
Today
Imagery Services ? Operational
90 days ago
99.97 % uptime
Today
ML Engine ? Operational
90 days ago
99.97 % uptime
Today
Batch Ordering ? Operational
90 days ago
99.96 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
Databases ? Operational
90 days ago
100.0 % uptime
Today
Caches ? Operational
90 days ago
100.0 % uptime
Today
Message Bus ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Storage Operational
AWS rds-us-west-1 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
AWS s3-us-east-2 Operational
Auth0 Authentication API Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
DNSimple Name Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 28, 2022

No incidents reported today.

Jan 27, 2022
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Jan 27, 18:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 17:47 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Jan 27, 17:46 UTC
Jan 26, 2022

No incidents reported.

Jan 25, 2022
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Jan 25, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 21:19 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Jan 25, 21:18 UTC
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Jan 21, 20:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:42 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Jan 21, 19:40 UTC
Jan 20, 2022
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Jan 20, 22:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:12 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Jan 20, 22:09 UTC
Jan 19, 2022
Elevated Authentication Errors
Resolved - A fix has been deployed and confirmed to be working. We have been monitoring the state of our systems and are confident the issue that began this morning has been resolved.
Jan 19, 02:15 UTC
Monitoring - An interim fix is in place while we work on rolling out a more permanent remediation. At this time, services are accessible and working without error. We will update once the permanent fix has been fully deployed.
Jan 18, 22:29 UTC
Identified - We've identified the issue and are preparing a fix that we believe will correct the problem.
Jan 18, 22:12 UTC
Update - This is an update that we're continuing to investigate the cause of the errors we're seeing on tower.betterview.com. We will continue to provide updates here.
Jan 18, 21:35 UTC
Investigating - We are currently investigating an issue in which logins to tower.betterview.com are failing. Some users may be logged into the site but unable to access its functionalities. This is believed to be a side effect of the errors being experienced with authentication. We are working to confirm as we track down the cause of this issue.
Jan 18, 20:36 UTC
Jan 18, 2022
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Product Release In Progress
Completed - The scheduled maintenance has been completed.
Jan 14, 22:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:58 UTC
Scheduled - We are currently releasing a new version of our application. Users should generally not be affected, however certain sections of the system might be slower than usual to respond.
Jan 14, 21:56 UTC
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